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elbie E
1 reviews | Active since Jul 2023
24 Jul 2023, 14:12
CTU trainging Solutions Pretoria
My son has started his N4/N5/N6 Civil Engineering at CTU Pretoria in 2021. Since the beginning we struggled with getting results back. We haven't received any Certifications and he rewrote his N6 Math's in February and I am unable to get any results back. My hands are in my hair. He is already busy with his apprenticeship of 2 years and the company is very impressed with the knowledge he obtained from CTU, it is just the results and certificates we are not getting back.
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Replies (3)
CTU Training Solutions Pty Ltd's replyOfficial
25 Jul 2023, 08:50Good day, Elbie.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team
CTU Training Solutions Pty Ltd's reply25 Jul 2023, 08:50
Official
Good day, Elbie.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team
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elbie E's updateReviewer Update
25 Jul 2023, 09:46email address?
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elbie E's update25 Jul 2023, 09:46
Reviewer Update
email address?
CTU Training Solutions Pty Ltd's replyOfficial
25 Jul 2023, 09:55Good morning, Elbie.
You are welcome to get in touch with our customer service department. ***
Kind regards
You are welcome to get in touch with our customer service department. ***
Kind regards
CTU Training Solutions Pty Ltd's reply25 Jul 2023, 09:55
Official
Good morning, Elbie.
You are welcome to get in touch with our customer service department. ***
Kind regards
You are welcome to get in touch with our customer service department. ***
Kind regards