LM
Lydia M
1 reviews | Active since Apr 2014
08 May 2024, 19:32
**** College
CTU TRAINING PTY LTD
I registered for a course in 2021 June part time(Software Development Programming Foundation) and till today...May 2024 we have not received our Certificates. I wonder what takes so long for the certificates to be given to us. We graduated in March 2023 and on graduation day we were given dummy certificates with incorrect ID numbers. We cannot further our studies or apply for other jobs as we only have the academic results only. I would not recommend this college to anyone as it is a ****. I have done other courses and received my certificates in record time. CTU is useless.
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Replies (2)
CTU Training Solutions Pty Ltd's replyOfficial
09 May 2024, 13:11Good day, Lydia.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Kind regards,
The CTU Customer Service Team
CTU Training Solutions Pty Ltd's reply09 May 2024, 13:11
Official
Good day, Lydia.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Kind regards,
The CTU Customer Service Team
LM
Lydia M's updateReviewer Update
09 May 2024, 13:39I went through the previous complaints and this is a generated auto reply. What's the point?
LM
Lydia M's update09 May 2024, 13:39
Reviewer Update
I went through the previous complaints and this is a generated auto reply. What's the point?