DR
Dylan R

1 reviews | Active since Aug 2019

14 Aug 2019, 11:36

Atrocious Academic Institution DO NOT WASTE YOUR TIME AND MONEY

I studied here a while back and I just thought I would write this review because I am still angry about this place years later. Do not study at this campus, they are absolutely useless. Their 'certifications' can be obtained by yourself for far cheaper if you just look for them online and obtain the study materials.

The teachers are not experts in their fields (my teacher was a former student at this campus and knew nothing about actually working in the industry). The study materials were cheap ring bound books that were very poorly put together.

Furthermore, instead of preparing you for the certification exams, they make you cheat on them by providing you with the questions beforehand. When I refused to cheat, I was reprimanded by the invigilator. She had instructed me not to submit my test after I was done because they had been contacted by Adobe about how quickly everyone from the campus was submitting their tests. The test should take hours to complete but everyone on campus was cheating and submitted their tests within 20 minutes. Adobe became (rightly) suspicious and contacted CTU, after which the campus head and our instructors tried to force us to wait an hour and a half before submitting our tests. Let me tell you something, a certification means ABSOLUTELY NOTHING on your CV if you can't actually demonstrate that you have the s****s required to EARN that certification.

The network on campus often did not work (Ironic, considering they offer IT services and networking qualifications) and my computer became riddled with viruses after I attended a LAN event for students.

I genuinely wasted a year and paid them a ridiculous fee to do it. Do not study here, you will regret it.

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Replies (2)
CTU Training Solutions Pty Ltd
CTU Training Solutions Pty Ltd's reply14 Aug 2019, 15:02
Official
Dear Dylan,

It is unfortunate that you did not have a good experience at a CTU Campus. We unfortunately cannot respond or attend to this  complaint as this refers to an incident/s that occurred years prior with minimal facts included. Can you provide us with more information like your student number and facts  pertaining to your complaint in order for us to address this matter.   You are welcome to send us more information at ***, as we would like to correct our service delivery should we be at fault. 

Regards


CTU Training Solutions Pty Ltd
CTU Training Solutions Pty Ltd's reply15 Aug 2019, 12:51
Official
CTU Training Solutions is an accredited institution with both the Quality Councils, CHE and QCTO and their various QAP’s as well as registered with DHET as a private and further education provider. CTU also has various international affiliations and was established more than 32 years ago. CTU adheres to all the ethical compliances of these QC’s and regulatory bodies. Academic staff is appointed based on the programme specific requirements. The appointment of the lecturing staff is verified by the QAP’s regularly in order to determine CTU’s compliance with accreditation criteria. International testing centres are monitored by the certification bodies via cameras during all sessions and therefore any irregularities would be identified by the certification bodies. CTU Training Solutions are committed to quality education and it is evident in the high calibre alumni placed in the workplace.