CTU NO ATM LINDA SCHOONWINKEL

On 5th March 2019, Tuesday evening around about 20h10 on Rissk & Wolmarans street near park station in my rightfull car dedicated lane driving in the traffic i was surprised when i heard a sound coming from my left rear passenger door only to see that I was being bumped by a Rea vaya bus Reg YZL 696 GP lot 7012 scania single deck, went outside the vehicle to inspect the damage cause by the bus as I made him aware of the situation because he didn't see that he has bumped my car a toyota tazz so he tried to pulled aside his bus Rea vaya and he got up from the drivers seat to walk outside 2 inspect the knock on the tazz my car he forgot to pull the handbrake, put the gear on parked so the bus rolled down to hit my car for the second time of which it hard it so hard from the left rear bumper, wheel arch and stopping on the passenger door which now its half close half opened being unable to open/ close it.i went to hillbrow police station same evening open the accident report alone because the rea vaya bus driver had refused to cooperate with me, next morning 6th march went 2 the rea vaya bus depot in dobsonvile "offices" to report the incident and was introduced to andries who does the accidents report there.they "rea vaya"logged a accident claim so I could get the claim number since I'm a third party claimer from "CTU" their insurer.Raymond van bavel was the guy who was suppose to contact me but he never did for I waited for four full months waiting to be given the claim number until I decided to stand up, fight for myself that's when I got the claim number from his team leader Dimakatso Khumalo within 24hours I complain to her about having to wait four full months just for a claim number from Raymond van bavel who works for CTU.i was introduced to Nazeera Shaik by dimakatso khumalo with this claim number PIOTRANS Claim Nr ****9466 I was requested to get three different quotes from the panelbeaters, saps affidavit of no insurance, ID Drivers license, Natis including their third party claims forms which I did everything required, submitted them on the 24th June 2019, instructions on forms said after submitting documents you need to give them 72hours before they "CTU" can send their assessor to see the vehicle which is undrinkable due to the accident as we speak now.i gave them 82hours then I called in Nazeera Shaik on the 28th June Friday she told me to hang up, she will call back in 10mins of which is didn't cause she never replies To the emails fastfoward was told she was still busy investigating the matter because my story, the bus driver rea vaya dont add up.he agrees that he has bumped me but they "CTU" Nazeera denies his statement I mean he also agreed to his employers Rea vaya that he had a accident with my car.so I got angry went to CTU offices in greenside on the 8th july 2019 Monday unannounced fought with Nazeera Shaik verbally, was called in to the boardroom for a meeting with a lady called sinha mabena, a gentle who wanted 2 hear the side of my story again, requested Nazeera to send in a assessor in the mean while they "CTU" are still waiting for the client "Rea vaya" to pay the access fee for the damages of my car which are estimated @around R24 000 according to quotes I got so she agreed that day on the meeting we have.the next thing I get a email from her saying "Without prejudice good day kindly note we confirm this matter is currently being investigated our further advice to follow on completion."which is wasnt the 1st time getting such message from Nazeera shaik, was told the matter was on hold because they want the rea vaya bus driver to come in to the office make a formal statement I mean they did call the bus driver he agreed again in having bumped my car but them Nazeera Shaik gave my numbers to Linda schoonwinkel "head of department" of liability specialist who called me on the 10th july 2019 make threats to me about even if I can go to seek legal advice I wouldn't win because this things take time for third party claims.she said it can take up to six months of which she forgets I have waited five full months going to six now in august 2019 for my car to be fixed she said "we ctu not a ATM" so in other words I want to cash in their money forgetting that it was their driver who bumped in standing in lane in my rightfull lane question is what's there to "investigate" because I didn't **** no one and it wasnt my fault again the rea vaya bus drivers agrees to everything that his the one who caused the accident but even now after giving them the 2/3 weeks they asked for to complete the whatsocalled investigation I haven't had a call neither a email from Nazeera shaik and linda schoonwinkel today its the 29th july 2019 all I'm asking for is for my car to be fixed only I dnt care about their money even worse it's not like it's coming from their own pocket because rea vay BTR pays a premium every month for such reasons but Nazeera shaik and linda schoonwinkel think they have everything to bully people who are under privilege, cant fight for themselves like me, others because I'm driving a old toyota tazz so I dnt deserve to be helped properly in a decent way, manner all I'm asking for is CTU please fix my cars damages that were caused by your clients vehicle YZL 696 GP lot 7012 on the 5th march 2019 please I dnt need your money since you said "I'm not a ATM" i was told I'm not allowed to contact / be contacted by Rea vaya BTR company or the driver cause we are messing with the investigations I mean this is not a ****** sense or crime