LM
Lucky M
1 reviews | Active since Jul 2023
23 Sept 2025, 10:20
CTU insurance
I have had a very bad experience with CTU, no sense of urgency whatsoever, they will do anything possible to avoid to settle a claim, one of my taxis was involved in an accident on the 2nd of August 2025 even today I am busy running up and down to get assistance, they have appointed two assessors already trying to find something not to settle the claim, the level of professionalism is so poor that even if you escalate you find the same person just in a different suite and office. I have never experienced this kind of service in my entire life.
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Lucky M's updateReviewer Update
14 Oct 2025, 10:58After the intervention by Stef we managed to reach an amicable solution for both parties as our driver did not disclose all the things that could have contributed to the issue at hand, I am glad this is resolved now.
LM
Lucky M's update14 Oct 2025, 10:58
Reviewer Update
After the intervention by Stef we managed to reach an amicable solution for both parties as our driver did not disclose all the things that could have contributed to the issue at hand, I am glad this is resolved now.