complain

<p>Our relationship was involved in an accident on the 20 of August I then submitted claim forms on Monday and till today our is not yet fixed.the are sending us from pillar to post their service is pathetic and they have debited their instalment is been 3 weeks now still our is not yet fixed they have not yet started.the person who is dealing with the claim is Simarashe Mahlasela today he will say something else tomorrow something else.their service is pathetic we not happy at all and month end they want to debit their instalment.they are happy when they debit money but when is time to deliver they don't deliver we are not happy at all your service is not good at all.we have three taxi ensured with them but now we are thinking to cancelled all of them we will take our business some were else because the don't care about customer service what they want is our money but give us poor service</p>