1 reviews | Active since May 2018
WORSE CUSTOMER SERVICE
I would like to express our deepest disappointment on your services due to the ****** vehicle. The device kept of giving us wrong readings then we called C-Track to come and fix it. The same car that the technician worked on, The following day it was gone and on their side they couldn't see it on the tracker and the last update was a day before parked at the premises. When we check the update on our side, we could see when the car left site and where it was heading to until 4:00am, I reported the vehicle around 05:00 am to the guy Wrenzio and Nadia who told me there’s nothing they can do from their side, and am wondering this is how you people milking money out of people and then you can’t help them when they are in crises. This service is terrible.
Dear Customer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
***
Best regards,
Dear Customer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
***
Best regards,
