LC
Li C
1 reviews | Active since Jan 2020
11 Jun 2020, 12:38
****ty service
I took out a car tracking device with them and the divi e was faulty, kept sending me messages, when they call its an automated system, how does that help in a case of an emergency? Their unit was fitted on plain sight, I asked them to fix it they did not, I canceled the whole thing they told me I can't because it's a contract then Ives stopped paying then for their ****ty services the handed me over.
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Ctrack SA's replyOfficial
11 Jun 2020, 13:43 Good Afternoon Sir, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team ***
Ctrack SA's reply11 Jun 2020, 13:43
Official
Good Afternoon Sir, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team ***