iM
isaac M
1 reviews | Active since May 2015
13 May 2025, 14:35
Tracking devices showing wrong location all the times
Got 2 tracking unit on my car last year and the unit keep reporting wrong location of my cars when I check online live location and takes days to update location
Early this year I reported this issue and technician come to fix but it worked for 1 day showing correct location. This device never worked
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Replies (1)
Ctrack SA's replyOfficial
14 May 2025, 11:21 Good day, Mr Makhura Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department( Technical support) and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Ctrack SA's reply14 May 2025, 11:21
Official
Good day, Mr Makhura Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department( Technical support) and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members