JM
Jabu M
1 reviews | Active since Aug 2019
08 Aug 2023, 18:24
Tracking device de installation
I signed a three-year contract with this company, which has already ended. I chose to cancel the contract and requested that the tracking device be removed from my vehicle because I had found another service provider. They are now telling me that I must pay them ZAR 800 in order for them to remove their device from my vehicle. It's daylight *******. I would not recommend this service provider to any one.
Helpful (0)
Replies (1)0
Replies (1)
Ctrack SA's replyOfficial
10 Aug 2023, 10:39 Good day, Jabu Makhubela Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention.
Responding to our conversation. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Responding to our conversation. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Best regards,
Ctrack SA's reply10 Aug 2023, 10:39
Official
Good day, Jabu Makhubela Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention.
Responding to our conversation. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Responding to our conversation. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Best regards,