1 reviews | Active since Mar 2018
The worst system and worst service ever.
Had an isntallation done after it was sold to me with the beleive that i will be able to install an app. After installation as compared to all the other companies, i did not get any call regarding what i should do next (poor service & unprofessional error 1) eventually i called and the ladies at customer care are so impatient and they are in a hurry (poor service 2). I was eventually assisted with online logins and told i will be called back about the app, still waiting (poor service 3). The technician said to me, "i dont know the next step, maybe someone will call you. I think there is an app that works with it" I went on the online website to try and track my vehicle and i only get yesterdays information. The vehicle is parked but i see it in a different town moving (poor service 4). I though to myself that maybe i am making mistakes so i request for tutorials on how to use the system. I am still waiting (poor service 5). I am so scared of calling considering how unfriendly are the people i spoke to so far, its frightening. Foe every email sent, i am always told someone will call me, when it happens, that person is unfriendly. Terrible service really. Extremely bad, bad, bad, bad
This company is not for someone who needs a peace of mind. Nothing is ever complete and they are indeed too busy to focus on a customer.
