Shockingly Poor Service and Zero Accountability

My experience with C-Track has been nothing short of shocking. For weeks I have been requesting a simple settlement quotation, and despite multiple follow-ups—many of which were read and ignored—I still have no response, no feedback, and no settlement.

Even after submitting the official cancellation letter exactly as requested, absolutely nothing has moved forward. The cancellations department appears completely unresponsive, and there is zero urgency or accountability from anyone involved.

A settlement calculation should not take weeks. The lack of communication, repeated delays, and complete disregard for customers is unacceptable and extremely unprofessional. This has been one of the worst service experiences I’ve had in years.