ML
Magda L
1 reviews | Active since Nov 2019
17 Nov 2019, 11:08
Services
Ctrack has the most pathetic service. Anti highjack system was activated and SMS received from tamper attempt. Ctrack don't even bother to confirm if it's a emergency or accidental activation
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Replies (2)
Ctrack SA's replyOfficial
18 Nov 2019, 09:55Dear Ms. Lu****,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Best regards,
Ctrack SA's reply18 Nov 2019, 09:55
Official
Dear Ms. Lu****,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Best regards,
Ctrack SA's replyOfficial
20 Nov 2019, 14:23 Dear Ms. Lu**** We confirm having addressed this matter and, again, thank you for writing to us in the first instance. Should you require further assistance please feel free to contact us. Customer Care - Executive Team ***
Best regards,
Ctrack SA's reply20 Nov 2019, 14:23
Official
Dear Ms. Lu**** We confirm having addressed this matter and, again, thank you for writing to us in the first instance. Should you require further assistance please feel free to contact us. Customer Care - Executive Team ***
Best regards,