Poorest service ever. tracker not working

<p>I owned a BMW 320D which got written off, it had a C-track contract starting from May 2016. I asked C-track to cancell my policy and they mentioned <strong>I signed a 3 year contract</strong> (sic). I could not cancel it because I would be paying for something I do not get the services for. </p> <p>I bought a <strong>new car</strong> and asked C-track to put the new device into my car. That was around 5<strong>th December 2016</strong>. Due to their poor service, I had to wait until the <strong>23rd of december (two weeks)</strong> for them to re-install the tracker. I then noticed that the tracking device gives a <strong>wrong location</strong>. I asked C-track to come and fix it on the <strong>30 of December 2016.</strong> They took almost two weeks for them to send someone to fix the C-track. After he left, around <strong>10 Jan 2017</strong>, I reported that the C-track is still giving me the <strong>wrong location</strong>. I asked them to send a competent agent to fix this C-track because I am <strong>paying for something that does not function</strong>. From the <strong>10th January to date, no one called or pitched to come and help me</strong>. </p> <p>I am tired of caling them <strong>endlessly</strong>, their call centre is <strong>rediculous</strong>, they always transfere you. Their service is the poorest I have ever seen. If my car get ****** , <strong>my insurance will not pay because</strong> of C-TRACK INCOMPETENCE. I am tempted and looking forward to looking for an alternative tracking unit. </p> <p><strong>C-track is useless and evil</strong> for making people sign up for three year contracts. I will urge everyone not to use C-track. I am actually drowned, out of energy from their incompetence. I have been waiting for them <strong>more than a month and my money is being debited</strong>. NOTGHING WORKS WITH C-TRACK. Hope someone will hear my cry </p>