KG
Kay G
1 reviews | Active since Feb 2010
21 May 2021, 10:35
Poor Service - C Track
C Track is useless. Been trying to get them to replace the tracking units on my truck but to no avail. All they are interested in is to renew your contract. Pathetic service
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Replies (2)
Ctrack SA's replyOfficial
21 May 2021, 11:20Good Day Kay,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Best regards,
Ctrack SA's reply21 May 2021, 11:20
Official
Good Day Kay,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Best regards,
Ctrack SA's replyOfficial
27 May 2021, 08:56Good day Kay,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
Best regards,
Ctrack SA's reply27 May 2021, 08:56
Official
Good day Kay,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
Best regards,