zM
zacharia M
1 reviews | Active since Mar 2009
11 Jun 2019, 09:17
Poor service
Poor service. I recently bought a tow truck and they sent a technician to fit a tracker unit and now my lights are not working, I have been calling them for the past 3 weeks and I just got a traffic fine, I spoke to Johan postman and he always promise to send a technician to come fix the problem. Please help hello Peter.
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Ctrack SA's replyOfficial
11 Jun 2019, 09:42 Dear Customer, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team ***
Best regards,
Ctrack SA's reply11 Jun 2019, 09:42
Official
Dear Customer, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team ***
Best regards,