PM
Philani M
1 reviews | Active since Dec 2020
24 Dec 2020, 13:35
Pathetic Service from C Track.
Very very bad service. My tracking device became faulty on the 30th of November 2020. To date, 24 December 2020, they have not repaired it. Everytime i call I'm told stories.
How would they find my vehicle if it got ******? They have no sense of urgency at all.
Terrible terrible service.
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Ctrack SA's replyOfficial
24 Dec 2020, 14:55Dear Mr. Philani, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team***
Best regards,
Ctrack SA's reply24 Dec 2020, 14:55
Official
Dear Mr. Philani, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team***
Best regards,