RE
Rene E
1 reviews | Active since Jun 2017
19 Oct 2025, 18:41
Pathetic service
I transferred my contract 2 months ago to the new owner of my Nissan 200 vehicle. They are still phoning me at least 3 times a week when a "jam" or problem incure. I have repeatedly asked the operator to REMOVE my contact details, with the promise that it will done. Received another call 5 min ago. Service is pathetic.
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Ctrack SA's replyOfficial
20 Oct 2025, 07:33 Good day, Engelbrecht Rene Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department (Technical support) to have your contact numbers to be removed on the transferred vehicle CT02MSGP. Kind Regards
Ctrack Executive Members
Ctrack Executive Members
Ctrack SA's reply20 Oct 2025, 07:33
Official
Good day, Engelbrecht Rene Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department (Technical support) to have your contact numbers to be removed on the transferred vehicle CT02MSGP. Kind Regards
Ctrack Executive Members
Ctrack Executive Members