Pathetic Service

My BMW written off in January 2015 is still being charged a monthly fee ?<br> <br> When is spoke to the consultant i asked why they are still billing me and how they did not see that the vehicle had not been started or moved in 8 moths ?<br> <br> Do you not test your devices ? <br> <br> Then to add to this the consultant told me that she couldn't assist me with cancellation i have to mail to [Email Removed] <br> <br> It now 48 hours and 4 emails later and the response i get is a automated mail that states ctrack have received my mail and will get back to me shortly.<br> <br> What the hell is going on at your company , if one of my consultants that work for me told me that they cannot assist and refer to e generic mail i would sack them on the spot .<br> <br> Customer service is shocking and I'm appauled !!!<br> <br> To all you C track clients please look outside and make sure you vehicle is where it is supposed to be because Ctrack definitely don't know .<br> <br> Carte Blanche here i come .<br> <br>