Paid for safety getting useless monitor service

I phoned on the 29th of July 2015 at 10:58pm to log a complain on a faulty tracker unit and up to date I am still struggling to get it sorted out I bought a new vehicle in the mean time and the old vehicle of mine (in which the tracker is installed) is standing at GWM Boksburg for 6 weeks and I am paying for a tracker to see how my old vehicle is being moved every day at the garage after I started asking to get the contract canceled. C track started asking me to give them a second chance and after I did that, I am still waiting for them so then a employee of C track phoned me and said they will do a request for a free de- and re-install and then they phoned me back and said that they will only give me a 10% discount I feel that's very unfair for the time I spend on the phone to get things sorted out and pay for a tracker to monitor a vehicle thats standing on the garage floor and not my vehicle I am driving. I installed the tracker unit for safety purposes.<br> <br> If I can get urgent attention on this matter from someone at CTRACK that wants to work and don't want to beg for \please sir give us an another change!!!""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;741241;691719;13;2;0;0;0;0;2;15/09/11 8:54;830;NULL;15/09/10 21:01;15/09/10 19:04;No after sales service;;Orlando;;My car was serviced 3 weeks ago, I'm not happy with two items which were supposed to have been attended to. I have left 3 messages with reception asking the service consultant to get back to me, in the past 11 days. Shocking after sales service ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;907667;357;16;2;0;1;0;0;2;15/10/17 10:15;830;5;15/10/16 21:50;15/10/16 20:25;Refusing refund on 3 month old faulty handset;8,90E+12;;***;I have had a terrible experience with Vodacom. I purchased a phone on contract in May 2015. After having the phone for 3 months it broke and I was told that I can get a new handset. I can't get the same phone replaced as it has been discontinued. I then requested a cash refund to which vodacom refused and for me to replace this phone with a phone of similar features will cost me at least an additional R2,000! The phone supplier has credited Vodacom with the market value of the phone but Vodacom refuses to refund the cash to me and will only allow me to use the credit to buy another phone. Therefore, I a need to pay in money to replace a 3 month old broken phone which broke through no fault of my own! I have contacted Vodacom numerous times and have made it clear to them that they are in violation of the Consumer Protection Act to which Vodacom has not once denied. After countless phone calls and many hours wasted on this, I now need to take legal action against Vodacom due to their blatant disregard of the law (CPA). Thus, wasting even more of my time. I urge all Vodacom customers to fami****ise yourselves with the CPA as it seems they have no intention of abiding by it.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;265097;893260;16;2;0;1;0;0;2;15/10/22 8:15;830;NULL;15/10/19 20:16;15/10/19 18:25;Unable to increase contract - spend more money !!!;6,51E+12;;***;I have a current contract - MTNCHOICE200M. I wish to upgrade my contract to a more expensive package with a phone..<br> I was told that I could not do this. I then asked if I could purchase an additional contract and link it to my mobile number. I was told that this is not possible.Surely MTN would be getting additional revenue if I paid more money for an additional contract.<br> This does not make sense - I will now be contacting Cell c who will buy me out of the MTN package.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903612;28;1;2;0;1;0;0;2;15/10/21 9:12;830;NULL;15/10/20 20:30;15/10/20 19:22;Insurance billing;***;Thandeka;***;On the 18 August 2015 i went to the Absa Festival mall branch wherein i settled my mortgage account and subsequently made a request that the Home owners insurance and Life insurance on my morrtgage account be cancelled immediately and the people who was assisting confirmed that they did what we requested from them.<br> Around September i received communication from the bank who informed me that i owe them R 23 and a couple of cents. I then paid the money so that the Bond cancellation attorneys can begin with their work. I even went to sign the cancellation documents at the attorneys (Hannes and Gouws) offices at Brooklyn and the reference number of the file is SA76938J.<br> What is frustrating me now is that i instructed the bank to cancel all the insurances linked to my mortgage account but now this is causing me serious problems.<br> My mortgage account is ***.<br> I am requesting the Hello Peter team to help me clear my account so that the attorneys can proceed with their work without any hinder.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;357120;734;7;2;0;1;0;0;2;15/11/06 10:37;830;NULL;15/11/05 22:32;15/11/05 20:47;No win;***;Gaming machines;***;I know going to the casino isn't about winning but damn atleast give us something to keep us going!!! I can't tell u how much money I played on the last month and have not received any type of win that I can say I enjoyed my play at Emporers, they gave me r500 free play and a night stay at the casino which I appreciate but it's pointless giving it if u can't give us something back!!!! On the month of May I last won and o don't think it's fair playing almost six grand on one day and not getting anything back!!!! As far as its concern I doubt il go there again cos clearly I have no luck . It's a great disappointment to know they make millions but can't give u a couple hundreds especially if u give them thousands .... Disgusting;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;38895;28;1;2;1;1;5;3;5;15/11/23 10:19;830;2;15/11/21 22:26;15/11/21 20:29;ABSA banking charges and personal service.;***5;Head Office ;***;ABSA banking charges and personal service.<br> <br> When to ABSA to get new bank card as all debit cards now have a expiry date ABSA is charging me R80 for no fault of my own banking charges are absolutely radicalise. If I lost or broke my card yes my mistake I will pay. <br> <br> I see ABSA is instating new policy no personal service any more, when they upgrade existing branches. Installing a number system.<br> I when in to ABSA at Arcadia the other day to do quick inquiry and was told I must take a number and go and sit in a queue no 15 no one would listen to my protests and was told I am now a number. I left as I do not have hours to waist in queues. I see the same thing is now happening at ABSA Glen Fair and Brooklyn shortly.<br> My Dad 84 closed his investment with FNB the other day as he was told to take a number queue young people of 20-25 were helped first as he was number and there are no exceptions made. <br> The reason I bank with ABSA up till now is there personal service. I am receiving<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;790143;711857;22;2;0;1;0;0;2;15/12/10 9:11;830;NULL;15/12/09 21:02;15/12/09 19:21;INCORRECT BENEFIT INFORMATION PROVIDED;***;;***;I am highly disgusted by the service received from Fedhealth since we joined in November 2014. We have had endless problems with incorrect benefit information provided by the call centre agents. @ the end of August my husband who is the principal member call into the call centre to confirm the benefit of me going for a papsmear, we have called more than thrice on separate occasions before I went for the procedure and we were given the same information of which we were advised that the claim would pay from the wellness/screening benefit. We than received the Dr's bill of R392.50 and called into the call centre to query the account and whether it was paid and they advised that we need to fax the account and they would process it. My husband faxed it and we later received a notification confirming the account was paid, it was than paid from our medical savings account leaving the balance at zero despite the fact that we were told it will cover from the wellness benefit. Today I received a letter from the Dr stating he has not received payment since 2months ago and he is handing us over to lawyers. now our reputation must be tarnished for your mistakes. I want this matter resolved asap;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;786245;765374;14;2;0;1;0;0;2;15/12/19 8:35;830;5;15/12/18 20:29;15/12/18 18:45;Take a lot worse than Kalahari;;;***;Don't know why I am typing this as I will get a computer reply....<br> <br> Ordered goods, parts missing (it happens, I know), arrange return and been confirmed - guess who shows, not even Santa. When I phoned (PLEASE FIX YOUR LINES, SOMETHING IS WRONG!!!!), apparently not scheduled for pickup and now I won't get refund on time to buy from a company that can deliver in time for Christmas. <br> <br> I stopped buying from Kalahari because of their bad service, though Take a lot might me better, but guess I was wrong....<br> <br> Will also advise all friends (and enemies) not to buy from them ever again!<br> <br> If by chance a real persons reads this, please delete my account as I will not make use of Take a lot again, even if the product cost double (or even triple) somewhere else where I at least get service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;932215;353;5;2;0;1;0;0;2;15/12/21 8:07;830;5;15/12/20 20:00;15/12/20 18:17;WORST SERVICE EVER;6,61E+12;;***;Error message comes up every 10 minutes. Phone in and they clear it and then says hopefully it won't happen again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938103;807;14;2;0;1;0;0;2;16/01/10 9:53;830;NULL;16/01/09 21:48;16/01/09 20:03;Poor Services !;9,00E+12;;***;Ons het n Hisense Yskas gekoop by Game Fleurdal in Bloemfontein. Die liggie binne in die yskas werk van dag een af nie . Die yskas is die 3de Augustus 2015 gekoop. En die 5de het ons die 5de Augustus 2015 gaan raporteer. Seker 2 maande daarna was hul eers hier om die liggie te vervang het nie die regte parte nie. Vroeg in Desember nog 2 maande later kom hulle weer . Wragtig weer met die verkeerde parte . Hier sit ons ateeds die 9de Januarie . Met geen liggie in ons yskas . HISENSE is die mense wat yt kom. Ek gee nie om nie . Ek het die ding by game gekoop . Game is verantwoordelik vir die yskas . Nou al 5 maande later . Sal nooit weer iets by Game koop nie . Swak diens! Of sal ek eerder se geen diens. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;645421;760207;18;2;0;1;0;0;2;15/12/28 9:48;830;NULL;15/12/26 21:44;15/12/26 19:58;Poor turn around time;8,41E+12;all;***;Its almost 4 hours since i have logged an assistance query.And a manager gives an excuse of festive season.This is an EMERGENCY service provider who need to make sure their provuders are available...ohhh and also a big company that service numerous insurance companies.Do not take what you cant maintain or service...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;810630;188;16;2;0;1;0;0;2;15/02/02 9:53;829;NULL;15/02/01 21:02;15/02/01 20:04;Cancellation of contract;41129;;***;My name is Johan Fourie. In early October 2014 I telephonically cancelled my cellphone contract with Cell C - *** with effect from 6 Novemberv 2014, the date on which the contract expired. I phoned again during December 2014 complaining that they are still deducting monthly fees whilst the contract should have been cancelled. They indicated that it was not cancelled according to their system but that they have cancelled it at that stage. They also indicated at that stage that they will listen to the recorded calls to ensure that I have indeed phoned them in October 2014 and indicated that they will get back to me within 48hours. The reference number given to me was ***. I am still awaiting that feedback. At the end of December 2014 another contract fee have been deducted. Now at the end of January 2015 they are still deducting contract fees. The number is no longer available on their system but they are still deducting contract fees.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;856607;893260;16;2;0;1;0;0;2;15/05/30 9:57;829;NULL;15/05/29 22:04;15/05/29 20:08;Mtn;12-Jun-91;;***;Mtn South Africa !!<br> My airtime has been disappearing without even bieng used and its ****ing me off! ! Because I have to constantly purchase airtime every minute . What is the ****** use of having a customer service line when no one is there to assist ! Let us not be treated like this because of a strike ..we play our part by supporting the brand and being loyal ..and Mtn thinks they are going to pay they employees 12% by deducting our airtime !! Hayi s****qhela maan !!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;198175;893260;16;2;0;1;0;0;2;15/06/09 11:17;829;NULL;15/05/31 23:18;15/05/31 21:28;Still waiting!!!;A*** / A***;Accounts;*** / ***;I have no idea why our statements (wife and myself) have been withheld but since my complaint we conveniently received our statement for this month, yet Devan believes we have received it all along (idiot) .<br> We would like our previous statements emailed to us from March this year. <br> My wife is still being charged for a device that is already paid for, our contracts are finished, we are both due for upgrade, but will only do so once this thieving has stopped. <br> We are tired of your delays so reply immediately as to the amount to be refunded, check both our accounts thoroughly to see if any other mishaps have taken place from your side...<br> Below my number is first and then my wife.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;14163;357;16;2;0;1;0;0;2;15/07/09 11:41;829;NULL;15/07/08 23:44;15/07/08 21:52;Can't receive sms;7,11E+12;;***;A few months ago my husband suddenly could not receive sms's. After much nonsense from your support staff who sent him from pillar to post including telling him there was something wrong with his phone (which there was NOT) your organisation corrected the problem from your side after 3 weeks. Now it has happened again !!!! Why ? What are you people doing ? It is NOT something on his phone as he has once again tried his sim card in other phones with exactly the same problem -no smss receivable. Why can you not stop changing settings which cause this! Nothing has changed or been altered on my husband's phone. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;930320;722;15;2;0;1;0;0;2;15/12/18 11:32;829;NULL;15/12/14 17:20;15/12/14 21:43;Manager didn't want to listen to my complain;;LEONARD ;***;I visited Nandos more than twice & everytime I visited the restaurant it was extremely DIRTY. A guy by the name of Leonard came to the table next to where I was seating and asked of everything is still ok, I said in terms of food yes but I have a complain regarding something else. The answer that I Got was if you have a complain , u will have to go inside the restaurant and complain. Firstly if Leonard is a manager/superior why was it necessary to check if im okay or not because he couldn't help me. Again his other waiter laughed to what I said to show that this has been happening when somebody ask for assistance of a superior. He then came back later to say I'm back you can talk to me after, I said to him \hence I said to you sir that if I can't be assisted on my table then I will escalate this with the right people further because it looks like a trend\"" he then wanted to make excuses of that he was busy or it was not drawn to his attention that I wanted to ask something. My greatest concern is that as a customer is if a manger or supervisor acts like that then how do we expect his sub ordinates to treat customers. I damn disappointed in Leonards behaviour and his bad attitude. """