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colete Z
1 reviews | Active since Feb 2010
25 Jan 2018, 16:21
No service
A'm not happy about the service they put the phone down on my ear while I was explaining my query.
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Replies (1)
Ctrack SA's replyOfficial
26 Jan 2018, 07:32Dear Customer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
***
Best regards,
Ctrack SA's reply26 Jan 2018, 07:32
Official
Dear Customer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
***
Best regards,