New Customer Activation & Installation Gone Wrong

I signed up with C-Track on the 15the May. Unit was scheduled to be installed on the 26th May at the dealership only to find out 2 weeks later from your service department - Makhenzi that the installation was never completed, the tracking device is not activated and the technician that did pitch up at the dealership on the 26th May for 2 hours did not do what he was suppose to have done.<br> <br> Another technician was dispatched on Wednesday 17th June to rectify this big mess which seems like would have never been picked up if I never followed up with C-Track. However after spending an hr on my car today they now realize that the unit supp**** was faulty so they have to get a new unit & come back again!!! And just when I thought it could not get any worse.<br> <br> Needless to say I am still driving without a tracking unit!!!<br> <br> I am extremely appalled & disappointed with this kind of service. We have 3 other vehicles with C-Track & have never had this issue before.<br> <br> Nirasha Perumal<br>