1 reviews | Active since Apr 2017

02 Aug 2018, 13:38

Malicious Billing

C-track keeps debiting my account despite having been advised that the vehicle is no longer in use. This vehicle has not worked since May, but still they are debiting my account. This is bad business practice and they are doing this intentionally. I want my money back!

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Replies (1)
Ctrack SA
Ctrack SA's reply02 Aug 2018, 13:56
Official

Dear Customer,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.

Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.

Yours sincerely

The Executive Team

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