Indifferent

Can someone please explain to me why two installments was deducted from my account for September? Are you not supposed to phone me of notify me before doing so? Am I not supposed to give permission to your company before doing so?<br> I was in arrears a couple of months ago due to me changing banking details and me running after your company to notify them your company was at fault not me, as n one bothered to follow up or return my calls after weeks of struggling I eventually paid all my outstanding money via one debit order which I agreed to.<br> Now again two payments went off without anyone notifying me of this, this is not how you do business and keep loyal customers happy. I was supposed to give you permission before you can just deduct double installments, first debit order was for R231.11 and the second was for R222.39 although this may not seem like much to you, it's a lot of money to me I work extremely hard for every cent I earn and cannot afford for companies to just take my money without me knowing what is was for or planning for that money to go from my account meaning I now have to yet again cut expenses