JB
Joel B
1 reviews | Active since Aug 2023
23 Aug 2023, 21:07
Imposible to get out
For many years we were happy with cTrack. But when it came to selling our car it all became a nightmare. Endless calls and emails to try to understand the process and the options, endless forms that take hours to read and understand. Now the car is sold, it is gone. The subscription however is still active and I have no idea how to cancel it.
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Ctrack SA's replyOfficial
28 Aug 2023, 09:27Good day, Baur Joel Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. We confirm having addressed this matter and, again, thank you for writing to us in the first instance. Should you require further assistance please feel free to contact us. Kind Regards, Customer Care - Executive Team
Best regards,
Ctrack SA's reply28 Aug 2023, 09:27
Official
Good day, Baur Joel Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. We confirm having addressed this matter and, again, thank you for writing to us in the first instance. Should you require further assistance please feel free to contact us. Kind Regards, Customer Care - Executive Team
Best regards,