BK
Benjamin K

1 reviews | Active since Sept 2016

04 May 2017, 21:44

Great service - Standard Insure Option

<p>Been dealing with sales persons and technical staff for the last 2 months and I can say that I am VERY impressed with this company. There is a sense of a small company feel with ctrack, even though they are not. Ruan in sales has been very patient and helpful with explaining everything and Robert in the technical dept has answered all my many questions.</p> <p> </p> <p>One of the biggest complaints I see around here are people who cancel their contracts and then continue to get debited monthly. To prevent this, request that you pay monthly via eft instead of a monthly debit order. This company might be able to help you there.</p> <p> </p> <p>Every morning at 3am I get an sms with the location of my car. This is great so you know your tracker is constantly working. And you can sms your tracking device any time of day or night for its immediate location. It will reply with the street your car is in and tell you if the ignition is on/off and what speed your car is travelling at. This sms thing I find great because many other companies only allow you to check location or if the device is working monthly or bi-annually.</p> <p> </p> <p>Lastly, my car went in for a service, they removed the car's battery and immediately I receive a battery tamper sms and an automated call. The battery was out of the car for over a week. The tracking device still operated, but it was conserving power and the trackers internal battery died after one week. After the battery was returned to the car, the tracking device smsed me its location and everything was up and running again.</p> <p> </p> <p>So far, 2 months in, only good news! </p>

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