nM
nthabiseng M
1 reviews | Active since Mar 2016
13 Apr 2022, 10:01
Fix the mess
I had a tracker with Ctrack but I have since canceled the tracker as it was not working for me and Ctrack have not given me any service ever since but now they say I owe them.My question is what do I owe them when they are not giving me any service they even handed me over to attorneys
Helpful (0)
Replies (1)0
Replies (1)
Ctrack SA's replyOfficial
13 Apr 2022, 10:31 Dear Mr. Mokhele, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team
Ctrack SA's reply13 Apr 2022, 10:31
Official
Dear Mr. Mokhele, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team