Does C Track customer care exist

Good day, <br> <br> I have contacted C Track customer care on 30 September 2015 via email and still waiting for someone to reply or phone me. I am not surprised at the total lack of response and this is the reason I am terminating my contracts with C Track. I have no doubt that when the contracts reach their term I will still be debited. If anyone from C Track gets this message please contact me as I would like to know when C Track plans to un-install their devices from my cars once the contracts have terminated.