***** tracking company
I have joined Miway insurance in 2018 insuring a VW Sharan 1.8t which I was using as a Maxi Taxi and Miway referred me to Ctrack as prerequisite of which I mentioned that I have a Netstar in my car and I had to install the Ctrack. In October 2018 the car got involved in an accident and Miway wrote it off.
I contacted the Netstar with the documentation declaring my car a wrte off and they agreed on canceling my contract whiles I did the same with Ctrack and they refused.
ID: *** Jacob Masina
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Ctrack SA's replyOfficial
30 Mar 2020, 15:05 Dear Sir, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team
Best regards,
Ctrack SA's reply30 Mar 2020, 15:05
Official
Dear Sir, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team
Best regards,
Ctrack SA's replyOfficial
06 Apr 2020, 11:52 Good day Sir, We confirm having addressed this matter and, again, thank you for writing to us in the first instance. Should you require further assistance please feel free to contact us. Customer Care - Executive Team ***
Best regards,
Ctrack SA's reply06 Apr 2020, 11:52
Official
Good day Sir, We confirm having addressed this matter and, again, thank you for writing to us in the first instance. Should you require further assistance please feel free to contact us. Customer Care - Executive Team ***
Best regards,