MK
Mark K

1 reviews | Active since Feb 2012

30 Jul 2026, 12:47

Customer Service non existant!

I have been trying to cancel my tracking with them for months. Chains of emails and still they are billing me. No customer service whatsoever!

0
Replies (1)
Ctrack SA
Ctrack SA's reply31 Jul 2026, 09:05
Official
Good day, Mark
 
Thank you for taking the time to raise your concerns and for giving us the opportunity to address them. Feedback such as yours helps us identify areas that require our immediate attention and improve the service we provide.
 
Please be advised that we have been trying to contact you regarding your Hello Peter complaint to assist you further.
 
Kindly note that I have also sent you an email outlining the outcome of our investigation. Should you require any further assistance or have any additional questions, please do not hesitate to contact us.
 
Kind regards,
Ctrack Executive Members