KI
Kingsley I

1 reviews | Active since May 2018

24 May 2018, 17:59

CTrack - Worst Tracking Service Company in SA

Do not be tempted with any service with CTrack. Worst ever considering i have experience using 3 other tracking companies. They debit account as they like and very very poor customer services

0
Replies (2)
Ctrack SA
Ctrack SA's reply25 May 2018, 07:39
Official

Dear Customer,

Thank you for contacting Ctrack.

We do apologize for the experience received and would like to assist in having your complaint resolved.

Please send an email through to *** with the nature of your query along with your account and contact details.

Once an auto response is received with the reference number, you may send it through to us on Hello Peter, in order for one of our consultants to come in contact with you.

Thank you in advance

Ctrack Executive Team

Ctrack SA
Ctrack SA's reply28 May 2018, 13:06
Official

Dear Customer,

We are just following up with regards to the complaint that was logged.

Should the complaint not have been addressed/ resolved as yet, please sent an email through to *** with the nature of your query along with your account and contact details.

Once an auto response is received with the reference number, you may send it through to us on Hello Peter, in order for one of our consultants to come in contact with you.

Thank you in advance

Ctrack Executive Team