DM
Daniel M
1 reviews | Active since Apr 2011
29 Jul 2021, 10:52
CTrack - useless to the core
Worst mistake ever. I was with Discovery and instead of cancelling I naively agreed that the C Track continue with the offering services regarding my tracking unit. That was the worst decision ever.
Only two months with them, and bang my credit record has been negatively impacted cause this *********** company has listed me as not having paid. Mind you they did the double debit.
Do you seriously think I can allow my credit score to be affected for a mere R129. Two of my cars are under Skytrax for the past 6 years, no issues whatsoever.
Can I have someone contact me and also advise on cancelling this nonsense.
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Ctrack SA's replyOfficial
29 Jul 2021, 12:24Good day Daniel,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Ctrack SA's reply29 Jul 2021, 12:24
Official
Good day Daniel,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team