Ctrack took my name to creditors for giving me wrong settlement amount

I’m so disappointed at how I was treated by Ctrack, tracking device company headquarters in centurion. I sold my car in January 2024 and could not use their services anymore, stopped the debit order on my side and asked for settlement as the contract was still valid till 2025. I have settled my account same day they gave me settlement amount and send proof of payment. Yesterday 7 May 2024 I got email from them telling they have taken me to their attorneys as I did not pay January fee, not only that but they went further taking my name to creditors to be blacklisted, then I was told to pay then go sort out my credit record. I’m being treated like a ******** and my name is being tarnished. They do not care about individual accounts as they have big companies as their customers and could not be bothered by destroying peoples name. I called to ask why am I being sent to attorneys if I have settled amount they gave me, they rep**** on email today telling me I must pay and go sort out my name with creditors. It’s disappointing how Ctrack have upper hand to ruin my name and nothing can be done about it.