CTRACK - Taking your money and passing the buck,

Cancellation and Refunds

I have requested my Ctrack account to be cancelled SEVERAL times and to be reimbursed for 2 months. As true as God, they debit my account AGAIN this morning. I phoned my bank to reverse it.

My Ctrack service has NOT worked since August 12th. Several calls, complaints, and still NOTHING.

They love passing the buck. They are trying their best to fix the problem and not refund me or cancel my service.

I have spoken to 3 people this morning. The second customer support woman did not even bother to call me back when the line went dead. I spoke to James last week Wednesday and he promised to call me back, and still nothing. Ctrack should change their slogan to "Taking your money and delivering nothing."

Now an "Investigation" needs to be done before they will cancel or refund me. It's ridiculous. I have threatened legal action and they still couldn't care less.

DO NOT CONSIDER CTRACK IF YOU'RE LOOKING FOR ACTUAL SERVICE.