1 reviews | Active since Apr 2016

05 Aug 2020, 10:37

Ctrack SA by inseego, not an option

Firstly they installed a track device on a car with existing car track. They broke my aircon when they were changing a device. Now they don’t want to remove their device in my car they telling me of the need more work in my area before they send a technician, others r telling me of out standing payments. Useless company on earth.

0
Replies (3)
Ctrack SA
Ctrack SA's reply05 Aug 2020, 11:00
Official
Dear Sir, 
 
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. 
 
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. 
 
Yours sincerely      
The Executive Team 

's update05 Aug 2020, 15:58
Reviewer Update
Thanks
Ctrack SA
Ctrack SA's reply12 Aug 2020, 16:59
Official
Good day Sir,
 
We confirm having addressed this matter and, again, thank you for writing to us in the first instance. 
Should you require further assistance please feel free to contact us. 
 
Kind Regards
Customer Care - Executive Team