SB
Simon B
1 reviews | Active since Dec 2019
04 Dec 2019, 23:13
Ctrack is such blood suckers from innocent citizens who try to earn an innocent leaving
Ctrack is such a bully and blood sucker from the poor people trying to make and innocent leaving, in 2016 the insurance company which i joined me to take them as compulsory for my cover, a year later they said they couldn't find any funds from my account to debit which I'm still using and has always has funds, they terminated the contract and sayed I have to pay R3000 of which I never denied to pay them and then from there they kept quiet for more than 6 months only for the them to send their lawyers to demand me to pay R15000, when I ask the lawyer how come does it goes up to that amount in less than a year their is no full explanation
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Replies (2)
Ctrack SA's replyOfficial
05 Dec 2019, 11:13Dear Mr. Baloi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Ctrack SA's reply05 Dec 2019, 11:13
Official
Dear Mr. Baloi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Ctrack SA's replyOfficial
08 Jan 2020, 16:37Dear Mr. Baloi,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Customer Care - Executive Team
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Ctrack SA's reply08 Jan 2020, 16:37
Official
Dear Mr. Baloi,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Customer Care - Executive Team
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