ED
Eugene D
1 reviews | Active since Aug 2022
27 Jan 2025, 15:32
Ctrack cancellation...Everest!!
Apart from being a member for 5 years and receiving extremely poor service for most of the period - only good for the insurance clearance - I have been trying to cancel the service since 18 July 2024. I have been getting the run around after selling one of the cars that could equal of better the Stalingrad Defence we all know about. I still only get threats and warnings about the financial punishment I will get if I dare to leave!!! They then ignore your request, instruction and now demand!!!
Helpful (0)
Replies (1)0
Replies (1)
Ctrack SA's replyOfficial
04 Feb 2025, 10:21 Good day, Mr Dabner Eugene Keith Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry and appreciate your patience while the escalation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Best regards,
Ctrack SA's reply04 Feb 2025, 10:21
Official
Good day, Mr Dabner Eugene Keith Thank you for taking our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry and appreciate your patience while the escalation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Best regards,