MS
MrJust S
1 reviews | Active since Jan 2016
12 Apr 2018, 14:30
complaint
Good day, I have requested to cancel my car tracker but I have not received any response from you. I have sent numerous emails but still no reply. what is happening here. please respond to my emails sent to your customer service email address. thanx.
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Ctrack SA's replyOfficial
12 Apr 2018, 15:17Dear Customer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
***
Best regards,
Ctrack SA's reply12 Apr 2018, 15:17
Official
Dear Customer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
***
Best regards,