WW
Wayne W
1 reviews | Active since Jun 2019
07 Jun 2019, 16:24
Cannot cancel a contract. No Service!
Been trying to cancel my service contract with Ctrack for 3 months... Still no help , reply or service.
Very poor service!
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Replies (1)
Ctrack SA's replyOfficial
10 Jun 2019, 13:25 Dear Customer, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team ***
Best regards,
Ctrack SA's reply10 Jun 2019, 13:25
Official
Dear Customer, Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely The Executive Team ***
Best regards,