Cancellation fee

<p>In 2014 I bought a new car and fitted veridot via c-track. 2 months ago I sold my car and c-track is continuing the deductions. I called them and they first stated I needed to pay R2500 for cancellation and yesterday I called them again and the person stated I had to pay R600. Nowhere during my telephonic agreement to the terms and conditions were I ever told about a cancellation fee. How can I be liable for a cancellation fee if I never agreed to this. The person stated that they did state it in the original phone call where I agreed to the terms and I asked him to email me a copy of the recording which he stated he would. He only sent me the terms and conditions, no recording. I will pay the R600 if they can proof that I agreed to a cancellation fee, but that was never stated and therefore I do not understand why I have to pay for cancellation. C-track please contact me to resolve this matter. </p> <p> </p>