DM
Duduzile M
1 reviews | Active since Dec 2016
11 Apr 2022, 14:52
Cancellation
I have cancelled my tracker for FHZ 560 MP with CTRACK SOUTH AFRICA (PTY) LTD more 2 months ago and they called me to confirm my cancellation. now, they are busy sending me messages and they persistance has affeccted my credit score. my ID: ***
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Ctrack SA's replyOfficial
11 Apr 2022, 15:43 Good day Duduzile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely
The Executive Team ***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely
The Executive Team ***
Ctrack SA's reply11 Apr 2022, 15:43
Official
Good day Duduzile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely
The Executive Team ***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Yours sincerely
The Executive Team ***