kN
kagiso N
1 reviews | Active since Oct 2024
20 Oct 2024, 18:14
*******
This company is billing me for message notifications that I opted out of. I spoke to the technical team multiple times who advised that the message forwarding option has been cancelled. Unprofessional and now they are even debiting my account with ridiculous amounts anytime they feel like it. Bunch of ************ ****mers with no regard for customer service.
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Ctrack SA's replyOfficial
21 Oct 2024, 09:34 Good day, Ntladi Kagiso Thank you for our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Best regards,
Ctrack SA's reply21 Oct 2024, 09:34
Official
Good day, Ntladi Kagiso Thank you for our call. Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Best regards,