UB
Umesh B

1 reviews | Active since May 2021

12 Oct 2023, 15:05

C track phones dont work.

I tried emailing, calling the customer support, Free call service and Durban branch, non got through. I'm trying to follow up on an email about de/reinstallation

0
Replies (3)
Ctrack SA
Ctrack SA's reply12 Oct 2023, 16:29
Official
 Good day, Umesh  Thank you for taking my call.  Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention.  Please be assured that we have launched an enquiry with the Sales department will be in contact to assist further.  Kind Regards 

Best regards,

UB
Umesh B's update13 Oct 2023, 09:25
Reviewer Update
Hi, thanks for contacting me. A consultant is assisting,
Ctrack SA
Ctrack SA's reply13 Oct 2023, 10:15
Official
 Good day Umesh.  Thank you.
 
 We confirm having addressed this matter and, again, thank you for writing to us in the first instance. 
 
 Should you require further assistance please feel free to contact us. 
  
 Kind Regards,
 Customer Care - Executive Team 

Best regards,