1 reviews | Active since Feb 2017
C track call center incompetence
*********** staff, since 2016 I left a company that has fleet with them. Both me and that company asked them to remove me from their system as recipient of nonfiction or phone calls. Till today I still receive their calls, even if I block them they change numbers to get hold of me. I explain to each consultant Everytime they call me that they need to remove my name, only to be asked to give my number and they will remove my name.. And to date I still receive same phone calls, yesterday 2 ladies called and I still explained same thing both assured me my name is now removed. Today I still receive same phone call and the gentleman has the audacity to hang me up when I explain what happened yesterday and asked if it's a long process to just remove the name.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received.
Yours sincerely
The Executive Team
Best regards,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
Best regards,
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
Best regards,
