Bad service since they have nothing to loose , not happy at all

Worst mistake ever. All they want is money nothing else. they dont car about you nor your car since they got nothing to lose once you signed the contract. Last year October 2021 i signed up with Ctrack for early warning detector my car (HILUX Legend 50), t was stole not even 5 months.

on the 9 February 2022 my car got ****** at parking ,I could see the car was mowas taken 7:21AM when they drive off and i arrived 7:29AM at the packing the car was gone , I immediately login to the App I could see the car moving , phone them immediately on their side they recorded that I phone 7:39am to report anyway .the response was slow. then they said they sending the team for a search.

around pass 10 that morning I was phoned to be informed that the the team is back from the search they couldn't find the car since the tracker was removed.

same day late I Was phoned to be asked if i ma going to settle the account or continue with the debit order for the car i don't have. I felt like they gave up easily and gave up on the search fast SINCE THEY HAVE NOTHING TO LOOSE.

Now the busy taking a bout debit order just after loosing a car . honestly i lost it ending up telling they consultant that i feel it might be inside job from them. I AM NOT HAPPY WITH THE SERVICE. NOT EVEN 5 MONTHS AFTER TAKING THE TRACKER WITH THEM