QK
Quinten K
1 reviews | Active since Aug 2021
13 Mar 2024, 17:26
Bad service
Worst ever client service, almost never know where you're car is cause the map on the mobile hardly works, only get start up messages when it suits them and when phoning for complaints you hold forever when mentioning to cancel the contract. I'm really very disappointed in Ctrack
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Replies (2)0
Replies (2)
Ctrack SA's replyOfficial
14 Mar 2024, 09:10 Good day, Mr Kearns Quiten Johannes Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Ctrack SA's reply14 Mar 2024, 09:10
Official
Good day, Mr Kearns Quiten Johannes Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. It is only through these concerns being brought to our attention that we can identify, and address arears that need our urgent attention. Please be assured that we have launched an enquiry with the relevant department and appreciate your patience while the investigation is underway and shall revert to you as soon as feedback has been received. Kind Regards
Ctrack Members
Ctrack Members
Ctrack SA's replyOfficial
15 Mar 2024, 08:54 Good day, Mr Kearns Quinten Johannes Thank you for taking my call.
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
Ctrack SA's reply15 Mar 2024, 08:54
Official
Good day, Mr Kearns Quinten Johannes Thank you for taking my call.
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team
We confirm having addressed this matter and, again, thank you for writing to us in the first instance.
Should you require further assistance please feel free to contact us.
Kind Regards,
Customer Care - Executive Team