Bad service and false advertising

C-track advertisers that they do daily health checks on their tracking units and that there is no need for the customer to have to manually check the working of the unit. On more than one occassion i have received an sms from them saying that they cant make contact with my vehicle. When enquiring when last there was contact with my vehicle tracking unit they give a time span of about a week ago each time. That means i have been driving around unaware for a week at a time on more than one occassion with no tracking protection in multiple hotspots as i work in township areas and therefore the reason for getting the tracking unit fitted.<br> Nobody at the call centre can answer me on why they take so long to notify a paying customer that the unit is not working. My previous emails to their complaints department remain unanswered. The currently fitted unit has been in 3 times for repairs or refitting, the first time was only a few days after initial installation, and the second time was only a few months later. They also advertise battery tamper protection, but when i sent my vehicle in for repairs last year, they only picked up that the battery was removed many days after it was.