bad service

I have purchased VW polo at Midrand Lindsay saker and the previous owner( Ramo) never uninstalled or disabled tracking device on the vehicle, However he contacted me on several occasion together with Ctracker consultant by the name of Margret and we made appoint for 21February 2015 at 08h30 but still no technician has arrived yet, I have made a contact with call center and spoke to Busi Sibeko at 09h45 hour later and promised to get Marget to call I have advised Busi Sibeko I need a call back in 15minutes.<br> With this regards should there be any issues related to two tracking devise on my car, I will personally hold ctrack responsibly for any damages and electrical faults.The service of your company its sucks and nobody called and even the Technician that was supposed to came through he or she never bothered to call me. I will like this matter to be taken seriously and should I not get feedback I will take your company to media and expose it what bad company it is and with very bad service.The annoying part of your Call Centre when asking question the drop the call and it take 10minutes to get through this is not acceptable at all. This lady Magrett she calls me and she dropped.