1 reviews | Active since Dec 2024
Bad service
Good day, When I took up the tracking services with ctrack, I was informed of a certain amount that will be paid every month and in the 'package' I'll receive smses everytime my cars ignition is switched on and off.
Ctrack than started debiting ridiculous amounts from me and when I contacted them I was told that I am now paying for every sms received for my cars ignition going on and off WITHOUT them informing my prior to these changes. This is when I decided to cancel.
I cancelled my tracking services with ctrack in September 2024. I received an email on Monday 30 September 2024 at 08:57 that as of October 2024 the tracking service will be cancelled.
Why am I receiving an invoice from ctrack on the 20th December for an amount to be paid. I am not paying this amount.
Ctrack Members
Ctrack Members
Ctrack called me in December2024 regarding the amount that was debited from my account for December, apologized as usual for the inconvenience and promised that I would be refunded in the 1st week of January 2025.
I wasn't refunded and never heard from ctrack again.
Why am I being debited if I cancelled in October already.
The person that sent me the invoice didn't even have the decency to respond to my email.
Can this please be sorted out and Ctrack stop debiting me
Ctrack called me in December2024 regarding the amount that was debited from my account for December, apologized as usual for the inconvenience and promised that I would be refunded in the 1st week of January 2025.
I wasn't refunded and never heard from ctrack again.
Why am I being debited if I cancelled in October already.
The person that sent me the invoice didn't even have the decency to respond to my email.
Can this please be sorted out and Ctrack stop debiting me