Bad service

<p>In CTrack’s sales pitch, they say they give insurance approved certificates for their units. On Tuesday they came and installed a tracking unit in my car; the technician was friendly, and professional. After the installation I had expected to receive the certificate, but no you have to email them for the certificate, and they don’t write the email address on their documents, the technician phoned their technical support for me and they gave him an email that does not work. So I emailed their Customer care, and ask for the certificate: It is now Friday, and I still have had no response.</p>